To Enter, or Not to Enter?
In
times where reality television and social media are abundant, restaurants and
bars should be at their best at all times. Social media has changed the meaning
of "word of mouth" and experiences can be shared at 4G speeds. The
first observations, the decor, cleanliness can all be noted and shared. Good or
bad service can be entered in the next tweet, foursquare or Facebook post and
pictured in an instant on Instagram. Patron’s senses are awakened from reality
shows such as Bar Rescue and Restaurant Impossible. This is leaving consumers
with little tolerance for laziness, attentiveness and lack of proper service
from any restaurant. Patrons eyes are wide open and they are connected.
Restaurants can fail in a small town as fast as an app is opened, tweets are posted, Facebook statuses are updated and people skim reviews on Yelp! Dine or ditch? Instant reviews,
made by everyday consumers, will persuade other’s to indulge or flee! You
decide because it’s your time and money. We the people, the consumers, will do the
advertising. It’s truly a restaurants fate at our fingertips.